ONLINE COMMUNICATION ACCESSIBILITY ANALYSIS

Build Digital Environments That Everyone Can Understand — And Be Understood In

Every Queenslander deserves access to clear, safe, and equitable communication. The Signbridge Online Communication Accessibility Analysis helps organisations identify and remove digital communication barriers that affect Deaf, Hard‑of‑Hearing, non‑verbal, neurodivergent, and communication‑diverse users.

This is not a standard accessibility audit — it is a rights‑based, systems‑level assessment designed to strengthen communication access across your entire digital presence.

What This Analysis Is

Our analysis evaluates how well your website and online pathways support communication‑diverse users. We examine clarity, usability, alternative pathways, and alignment with communication‑rights obligations to ensure your digital environment is safe, inclusive, and future‑ready.

Why Communication Accessibility Matters

Communication barriers are often invisible — but their impact is not. Across multiple audits, we consistently see issues that affect Deaf and Hard‑of‑Hearing users:

• Phone‑first contact pathways

• Missing or unclear National Relay Service guidance

• Inconsistent captioning and missing transcripts

• No Auslan‑supported information

• Forms without communication‑access options

• No communication‑accessibility statement

These barriers create real‑world exclusion. Our analysis helps organisations address them at the system level, not just the surface level.

What We Assess

• Contact pathways and alternative communication options

• NRS and interpreter readiness

• Captioning and transcript availability

• Written and visual communication clarity

• Form accessibility and communication‑access fields

• Assistive‑technology compatibility

• Human‑rights and anti‑audism alignment

Our 5‑Step Process

1. Scoping & Alignment

We define the digital assets and pathways to be reviewed and confirm organisational context.

2. Communication‑Access Audit

We assess clarity, usability, alternative pathways, and communication‑rights alignment across your online environment.

3. Rights‑Based Assessment

We identify systemic risks, barriers, and areas of non‑alignment with communication‑rights obligations.

4. Findings & Recommendations Report

You receive a clear, prioritised report outlining issues, risks, and system‑level improvements.

5. Consultation & Implementation Support

We walk you through the findings and support planning for next steps.

What You Receive

• Comprehensive communication‑access audit

• Rights‑based analysis and risk identification

• Written report with prioritised recommendations

• Consultation session to support implementation

Value to Your Organisation

• Strengthened communication accessibility

• Reduced human‑rights and discrimination risk

• Improved service equity for communication‑diverse users

• Clear, actionable steps for system‑level improvement

• Alignment with Queensland Human Rights Act obligations

Service Value

The full analysis package is valued at:

$2,500 – $4,800 AUD  

Reflecting specialist expertise, rights‑based methodology, and the absence of comparable services in Australia.

Partner With Signbridge Inc

If your organisation is committed to inclusion, equity, and human‑rights‑aligned service delivery, we invite you to partner with Signbridge Inc.

Let’s build communication‑accessible systems that support every Queenslander.

[Request an Audit, see contact options below]